Shipping Policy

Order Processing

At Dragoon Gaming we strive to ensure that your orders are processed and dispatched promptly to get your gaming treasures into your hands as swiftly as possible. All orders are typically processed and dispatched within three business days of receiving payment confirmation.

Shipping Methods

We offer several shipping options to accommodate your needs:

  • Standard Domestic Shipping: Our standard shipping option delivers your order within three business days after dispatch using Royal Mail tracked 48. 
  • Expedited Domestic Shipping: Need your miniatures in a hurry? Opt for our expedited shipping option for faster delivery using Royal Mail tracked 24
  • Standard International Shipping: Our standard international shipping uses Royal Mail Tracked International and delivery times will depend on destination country.

Shipping Costs

  • Free standard domestic shipping on all orders, no minimum spend
  • Expedited shipping £1.95 Royal Mail Tracked 24
  • International shipping country dependant, please refer to checkout for costs.

You can view the shipping costs at checkout before finalizing your purchase. 

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. This allows you to track the progress of your delivery and estimate its arrival time.

International Shipping

We proudly ship our products worldwide! International shipping costs and delivery times may vary depending on your location and selected shipping method. Please note that customers are responsible for any customs duties, taxes, or import fees associated with international shipments. 

Order Delays

While we strive to meet our estimated delivery times, please understand that occasional delays may occur due to unforeseen circumstances such as high order volumes, adverse weather conditions, or carrier delays. If your order is experiencing a significant delay, please don't hesitate to reach out to our customer service team for assistance. 

Questions or Concerns

If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact our customer service team at contact@dragoongaming.co.uk. We're here to help! Thank you for choosing Dragoon Gaming for all your tabletop gaming needs!