We use premium high-definition resin for crafting our miniatures and bits. Our resin offers exceptional detail, ensuring that each piece enhances your gaming experience.

We provide 28mm heroic scale miniatures and conversion bits. This means that a standard non genetically engineered human would stand at 28mm from foot to eye level at a standing pose. Newer genetically engineered soldiers stand taller than this at around 32mm to represent their increased height over a normal human and we refer to this as Prime scale in our descriptions.

All of our products are supplied washed, cured and with the supports removed. On rare occasions there may be some remnants of supports left on the item which can be sanded down easily. Our resin does not require washing at all, you may dip the item in hot water for 30 seconds if you need to bend any parts but they should not be left to soak for a prolonged period.

Resin can provide far sharper details than injection moulded plastic models but they are harder and so not as flexible. If you wish to make any alterations to the models it is always best to sand rather than cut to avoid sharding. If you do wish to cut the model, it is best to cut above the point you wish the cut to be and then sand down to tidy up.

Our miniatures come unassembled and unpainted, allowing you to customize and paint them according to your preferences.

We aim to process and dispatch orders within three business days of receiving payment confirmation. Shipping times may vary depending on your location and selected shipping method.

Yes, we ship our products worldwide! International shipping costs and delivery times may vary based on your location and chosen shipping method.

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can select your preferred payment method during checkout.

Absolutely! We offer custom printing services to bring your unique gaming visions to life. Contact our team with your requirements, and we'll work with you to create personalized miniatures or bits tailored to your specifications.

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, please contact us within 30 days of receiving your items to arrange for a return or exchange. Please review our full return policy [here](link to return policy page).

We occasionally offer discounts, promotions, and special offers to our valued customers. Be sure to subscribe to our Loyalty Rewards programme and follow us on social media to stay updated on the latest deals and promotions.

If you have any questions, concerns, you can reach us via email at contact@dragoongaming.co.uk